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About Euro Center

Euro Centers are local network solutions strategically located in key tourist resorts.

Our global network of Euro-Centers employ both International and local staff to enable a quick understanding of our policyholder needs and to match this with local treatment facilities. Our Euro-Center Network employs multi-lingual staff including local doctors who maintain strong local service contacts. Euro-Center staff participate in the inspection of local services including clinics and hospitals to ensure the facilities meet the best local standards and that you are in capable hands if emergency medical assistance is required.

What is the difference between the Euro Center and the Assistance Service?

The Assistance service will co-ordinate inpatient care at a hospital. If a policyholder needs to be moved because the service standard does not meet our ERGO Standard of Care, or because the hospital does not have the specialist skill, the Euro-Center network will provide the local support to the Assistance Services.

If you need to be repatriated back to the UK or moved to another hospital the Assistance Service will co-ordinate this with the hospital or airline using the expert advice of the Euro Center to ensure you have the best care available as quickly and smoothly as possible.

For specific Euro Center branch information, please follow the links below.




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Our holiday to Lanzarote was cancelled…

Our holiday to Lanzarote was cancelled, I called up to change the destination, it was done within a few minutes with no extra cost. Very happy & will use again.

ERGO Customer - September 2020