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How Coronavirus may affect your policy | Can I claim? Find out more


We have taken time to summarise a series of frequently asked questions, those most commonly asked by our customers.

If we have not succeeded in answering your question, please feel free to contact us.

Please bear in mind that we will only be able to respond to you within working hours, these are Monday to Friday 9:00am to 5:00pm.

1. General 2. Policy 3. Medical 4. Claims



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I was very impressed by the level of service.

They beat the competition by a country mile! Super happy and will most certainly be buying insurance with them again.

ERGO Customer - December 2019