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Policy Information: All the details of your policy

Please be aware that ERGO policy information documents change over time, please ensure you download the correct wordings that were in force at the time you purchased your policy.

You can access all of our policy documents using the sections below. If you are looking to retrieve your policy documents for an existing policy, you can also use our new ERGO Assistant Policy Retrieval tool.



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Our holiday to Lanzarote was cancelled…

Our holiday to Lanzarote was cancelled, I called up to change the destination, it was done within a few minutes with no extra cost. Very happy & will use again.

ERGO Customer - September 2020