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Pre-Existing Medical Cover

Specialist insurance for those travelling with medical conditions

Travel Insurance Cover for Pre-Existing Medical Conditions

ERGO’s Medi-Care can cover your pre-existing medical conditions. You need to have told us about your condition/s, and we confirm they’re accepted.

Policy Options

You can choose between Single Trip or Annual Multi-Trip policies. Cover is available for travel to both European and Worldwide destinations. This includes high-cost regions like the USA.

Levels of Cover

There are three levels of cover available:

Element (basic)

Protect (standard)

Optimum

Each level has different benefit limits. You can select the one that suits your needs based on your trip type and health status.

Medical Screening

You must complete a medical screening before purchase. This involves declaring any pre-existing medical conditions either online or over the phone. Based on what you tell us, we’ll let you know if we can cover you. We’ll also tell you if any terms, exclusions, or other costs apply.

Medical Help

All policies include 24/7 emergency medical help. This gives you access to a global network of healthcare providers. Where possible, we’ll arrange and pay for treatment directly with the provider. In other cases, you may need to pay costs upfront and claim them back later.

Please read your policy wording carefully. It explains what is and isn’t covered. Pay special attention to pre-existing medical conditions, limits, and exclusions.

All ERGO Travel Insurance products offer free 24/7 Emergency Medical Assistance as standard

Element Protect Optimum

Medical Expenses

Including hospitalisation, surgical, pharmaceutical, repatriation, and dental

Up to £7.5 million

Up to £10 million

Up to £15 million

Cancellation

Reimbursement for irrecoverable losses due to cancellation of travel and or accommodation expenses

Up to £1,500

Up to £3,000

Up to £5,000

Personal Possessions

Reimbursement for loss or damages caused by third parties

Up to £750

Up to £1,500

Up to £2,500

Personal Accident

Reimbursement for personal accident or damages caused during your trip

Up to £10,000

Up to £20,000

Up to £30,000

Medical Expense cover up to £15 million with our Optimum policies.

 

Need Help Finding Cover for a Medical Condition?

If you have a medical condition that we’re unable to cover, or if you’d like to explore other options, the Money and Pensions Service (MaPS) provides a directory of specialist travel insurers who may be able to help.

You can visit their directory at the Money Advice Service or call 0800 138 7777 for more information.

Prefer to speak to us directly?

Call our team on 01403 788 513—we’re happy to assist.